The Equity & Inclusion Office takes your human rights-based discrimination or harassment concerns seriously. The Director of Conflict Management, Monica Kay is a supportive resource for the UBC community on issues related to equity and human rights, and on maintaining UBC’s equity and human rights-related commitments.
Support can range from a confidential conversation about a concern (see below), to exploring possible options for resolution (looking at informal options first), to discussion of other potential resources across UBC, or discussing other resources as appropriate. Monica works from an impartial perspective in providing these resources, and is also available to provide proactive capacity-building to prevent concerns from arising in the first place.
Book an Appointment
To schedule an appointment with the Director of Conflict Management
UBC Vancouver or UBC Okanagan
Office at 2306-1874 East Mall (Brock Hall)
Brief Description of Your Concern
Before an appointment with the Director of Conflict Management can be booked you will be asked to fill out a confidential pre-appointment form and briefly describe the nature of your concern.
Your personal information is considered confidential and we will not share it with anyone without your permission unless:
• disclosure is necessary to respond to your request for assistance;
• disclosure is required or authorized by law; or
• compelling circumstances exist that affect anyone’s health or safety.
Meeting with the Director of Conflict Management
The initial meeting with the Director of Conflict Management is for 30 minutes to discuss your concerns and work with you to determine next steps. This initial appointment will help determine the best service to connect you with.
If you have any accessibility needs, please let us know in advance so we can make sure that your requirements are accommodated.
The UBC community speaks many languages. We encourage you to request for a translator or bring a translator if there is a need.
It is your responsibility to contact the front desk staff in advance to cancel your appointment and reschedule. Call 604-822-6353 or firstname.lastname@example.org.
If you are in crisis and in need of immediate help:
Emergency and after-hours contacts
- Vancouver Crisis Line: 1.800.784.2433
- Vancouver General Hospital: 604.875.4111
- Campus RCMP: 604.224.1322
- Campus Security: 604.822.2222
- Emergency Services: 9.1.1
- Sexual Assault Support Centre – SUB 249M, Monday to Friday 9am-5pm
If you are experiencing an academic issue
Undergraduate Students: Academic Advising Offices
UBC’s academic advising offices provide students with advising on program planning, degree requirements, and other course-related questions.
- Resources for Students – UBC Vancouver
- Resources for Students – UBC Okanagan
Faculty and Staff